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FAQ
What people ask us most, answered plainly.
What is Debitova?
Debitova publishes free, plain-language personal finance information. It is run by The Nelson M Group LLC.
How do I opt out of texts?
Reply STOP to any text. Reply HELP for help. You can also email [email protected].
How frequent are the messages?
Expect up to roughly 8 texts a month; message frequency varies. Msg & data rates may apply.
Can I skip the texts?
No. Texts are optional, with two separate unchecked boxes. You can sign up without ticking either one.
Is a phone number needed?
No. The contact fields are optional. Name, topic and the privacy checkbox are what the form needs.
Can you reverse a charge?
No. Contact your bank or the merchant.
Do you issue cards?
No.
Do you connect me with lenders?
No. No lender will call because of this site. We do not refer or match anyone to providers.
Do you see or manage my accounts?
No. We have no access to any account. For questions about your own money, contact your bank or the company directly.
Is Debitova a bank, lender or financial adviser?
No. We do not offer loans, credit, accounts or investments, and nothing here is financial, tax or legal advice.
How do I stop emails?
Click unsubscribe in any email, or write to [email protected] and ask us to delete your information.
Do you pass my name to anyone?
No. Your name and details are not given to banks, lenders, financial companies or other partners. You can see exactly what we collect in the Privacy Policy.
What will I receive?
Nothing more than what you ask for: reading material on your topic, and optional texts that point to the guides.
Will you tell me what to do with my money?
No. Everyone’s situation is different. We explain common ideas in plain language so you can make your own choices or ask a qualified professional better questions.